Notice under the Act on Specified Commercial Transactions

Last updated: October 16, 2026

About the revision of October 16, 2026

We made the following changes from the previous version (May 13, 2026; https://todo-phoneapp.pages.dev/legal/tosche/archive/2026-10-15/tokushoho.html, in Japanese). • Corrected the prices of the yearly plans to the prices actually sold on the App Store (ToSche Plan ¥3,000, AI Standard ¥12,000, AI Pro ¥20,000). Added the prices on the United States App Store. • For new subscriptions starting after the public App Store release of ToSche 2.9.0, unused new AI Credits expire at the end of their monthly allowance period (the scheduled next grant time), with no carryover. For subscriptions that predate that release, this applies only to new grants at least 30 days after the web and in-app notice at public release. Earlier grants keep their previous expiry at the end of the following month. Annual subscriptions also receive credits monthly. • Described the contract period and auto-renewal, how to cancel, refunds, and AI Credits (monthly grants, protection of existing expiry, and the announced change for new grants), in line with the Terms of Service and the subscription page. • Aligned the operating environment with the supported OS shown on the App Store page.

This page shows, under Japan's Act on Specified Commercial Transactions, information about the paid service (subscriptions) of the app "ToSche" provided by Synthera. ToSche's paid plans are currently sold only through in-app purchase on the App Store (Apple) (we will revise this page if we start selling on Google Play). Payment, receipts, and refunds are handled by Apple's systems.

Seller

Synthera (Sole proprietorship (Japan))

Name of the business owner (person responsible for operations)

Kiichi Tsukui

Address

We will disclose it without delay upon request. Please contact support@synthera.jp.

Phone number

We will disclose it without delay upon request. Please contact support@synthera.jp.

Email and contact

Email: support@synthera.jp Contact form: https://www.synthera.jp/contact Website: https://www.synthera.jp

Prices

The prices of the paid plans are as follows (as of October 15, 2026). • ToSche Plan, Monthly (renews every month): ¥300 (Japan App Store, tax included) / US$2.99 (United States App Store, before tax) • ToSche Plan, Yearly (renews every year): ¥3,000 (Japan App Store, tax included) / US$29.99 (United States App Store, before tax) • AI Standard, Monthly (renews every month): ¥1,200 (Japan App Store, tax included) / US$9.99 (United States App Store, before tax) • AI Standard, Yearly (renews every year): ¥12,000 (Japan App Store, tax included) / US$99.99 (United States App Store, before tax) • AI Pro, Monthly (renews every month): ¥2,000 (Japan App Store, tax included) / US$19.99 (United States App Store, before tax) • AI Pro, Yearly (renews every year): ¥20,000 (Japan App Store, tax included) / US$200.00 (United States App Store, before tax) The price the App Store shows at the end of the purchase is the price you actually pay. If we change prices, we will let you know as the App Store requires (for a price increase, the App Store may ask for your consent again). The basic features (workspace, schedule, calendar, routines, statistics, and more) are free. What each plan includes is described in Section 4 of the Terms of Service and on the subscription page.

Charges other than the price

You are responsible for your data charges for connecting to the internet. We do not charge anything other than the subscription fee.

Payment method

Payment is only by in-app purchase on the App Store (the payment method registered to your Apple Account). We do not receive or store payment information such as credit card numbers.

When you pay

• First purchase: the fee for one period of the plan you chose is charged when you confirm the purchase. • Auto-renewal: the fee for the next period is charged automatically within the 24 hours before the current period (1 month for monthly, 1 year for yearly) ends. • Changing plans: follows the App Store's rules (a change to a higher plan takes effect immediately and Apple prorates the remaining time; a change to a lower plan or a different period takes effect from the next renewal date).

When the service is provided

You can use the paid features as soon as the purchase is complete. If it takes time to appear, try "Restore purchases" on the purchase screen. AI Credits are granted when we receive confirmation of the purchase from the App Store.

Contract period and auto-renewal

Monthly plans renew every month and yearly plans every year, automatically and on the same terms, unless you cancel. To stop renewal, cancel at least 24 hours before the period ends.

Cancellation

You can cancel from Settings on your iPhone or iPad → your name at the top → Subscriptions → ToSche → Cancel Subscription. Because of how the App Store works, you cannot complete cancellation inside the ToSche app alone. If you cancel, the contract ends at the end of the current period, and you can keep using the paid features until then. If you cancel partway through a period for your own convenience, there is generally no prorated refund for the remaining time. Deleting your account does not cancel your subscription. Please cancel first.

Returns and refunds (special terms)

Because this is a digital service, it cannot be returned after purchase. To request a refund, use Apple's refund process (https://support.apple.com/en-us/118223). Refunds of store purchases are processed through Apple. This does not limit any statutory right to a refund, damages or another remedy against us. However, if the paid features remain completely unusable for reasons attributable to us, we will help, for example by guiding you through Apple's process or granting AI Credits. This does not limit any rights you have under the law. There is no statutory cooling-off right for mail-order and online sales under Japanese law.

About AI Credits

AI Standard and AI Pro include a usage allowance for the AI features (AI Credits) (monthly amount: the equivalent of JPY 400 for AI Standard and JPY 700 for AI Pro, counted by the cost we pay the AI provider). They are granted each period (1 month) for monthly plans and every month for yearly plans. For new subscriptions starting after the public App Store release of ToSche 2.9.0, unused new AI Credits expire at the end of their monthly allowance period (the scheduled next grant time), with no carryover. For subscriptions that predate that release, this applies only to new grants at least 30 days after the web and in-app notice at public release. Earlier grants keep their previous expiry at the end of the following month. Annual subscriptions also receive credits monthly. This change, a later grant or restoring a purchase will not shorten the expiry of balances granted before the changeover. Delayed grants or incorrect expiry will be checked against the conditions applicable to the original grant and corrected as needed. AI Credits cannot be exchanged for cash or other services, refunded, or transferred to anyone else. See Section 5 of the Terms of Service for details.

Operating environment

• An iPhone or iPad running the OS shown as supported on ToSche's App Store page (as of October 15, 2026: iOS or iPadOS 15.1 or later). Some features work only on newer versions of the OS. • An internet connection and a ToSche account (registered with an Apple or Google account; if you registered earlier with an email address, you can also use that) are required.

Related documents

Terms of Service: https://todo-phoneapp.pages.dev/legal/tosche/en/terms.html About Subscriptions (Auto-Renewal): https://todo-phoneapp.pages.dev/legal/tosche/en/subscription.html Privacy Policy: https://todo-phoneapp.pages.dev/legal/tosche/en/privacy.html